The Challenge
McArthur Financial is a brokerage 
that wanted to transition to a paperless
office and eliminate their filing efforts.
They were processing hard copies of
their customer’s monthly statements
and trade confirmation notices and
storing these documents in file cabinets. 
Their vision was for an electronic
document conversion system that provided 
automatic document recognition
and filing with no chance of a 
miss filing.
The Solution
The McLean Group used the DocSlide
product and its OCR capabilities to
implement a completely automatic
form recognition, zoned OCR, and 
data extraction process in conjunction
with a validating database of Account
Numbers and Customer Information.
This system automatically files every
monthly statement and confirmation
notice that the brokerage receives into
DocuShare. Using automatic collection
creation, documents are filed into collections 
by Broker/Type of Account/
and Customer Name/Monthly
Statement or Confirmation Notices.
Monthly statements have the total
assets listed in their summary attribute
in DocuShare. Confirmation Notices
show the number of shares traded, 
the price, and the traded symbol in 
the summary information. 
CUSTOMER CASE STUDY – FINANCE
Profile
McArthur Financial Services is 
a large Registered Investment
Advisor servicing the Northwest
area of the State of Washington.
The company’s focus is high net
worth individuals and family
trusts. Although most clients
reside in the State of Washington,
the company services clients
both internationally and across
the county.
McArthur
Financial Services
Xerox
Business
Partner
McLean Group’s innovative DocuShare solution enables McArthur Financial
Services to automate their monthly statement and trade notice filings.
CUSTOMER CASE STUDY – FINANCE
McArthur
Financial Services
Summary
Although the financial statements for the brokerage were not designed to 
support zoned OCR and had many tightly bounded boxes around important
data, the McLean Group fielded a system with high OCR accuracy that also
eliminated miss filings using a verification database. This system now provides 
totally automated filing of the brokerage monthly statements and trade
confirmation notices. For documents where physical damage or illegible 
characters make complete automatic filing impossible, the documents are
flagged with an attribute value of “Unknown” for any data that cannot be
determined. Following an import session, a simple search for documents with
Unknown as an attribute identifies any problem documents. DocuShare makes
it easy to manually review these documents and correct their attributes and
filing locations. Employees now retrieve needed documents using electronic
search tools and can access documents simultaneously, never need to return
them to a physical file, and have achieved a major reduction in the paper
stack in their offices. This solution, built on top of DocSlide, illustrates the
McLean Group’s ability to tailor their DocuShare tools to implement state 
of the art document management in conjunction with DocuShare.
The Customer is now expanding its original requirements of converting 
and storing its customer’s equity trade information to electronic files by
including other office documents and functions in other business centers 
of the company.
©2001 Xerox Corporation. 02/01
The solution allows the McArthur staff
to manage filing of their customer’s
documents by simply dropping the 
documents into a scanner with an 
autofeeder and having fully automatic
document recognition and placement
into DocuShare. This includes document 
type identification and handling
documents with varying number of
pages. The previous paper based filing
system required laborious manual 
filing and also involved manual
retrievals. Now McArthur Financial has
simultaneous access to any document
and fully electronic searching based
upon both customer information and
transaction information.
Xerox
Business
Partner